Contact
Email is the fastest way to reach us. It helps to include your device (for example iPhone 16 or iPad Air), its iOS version, and the simulation you were using.
Frequently asked questions
What's free?
18 simulations are free forever, at least one in every field, each with its simulation, formulas, theory, experiments and quiz.
What does Newtonic Pro add?
Every simulation in the app, and every new one as it arrives. Pro is available yearly (with a one-week free trial), monthly, or as a one-time lifetime purchase. Prices are shown in the app in your local currency.
How does the free trial work?
The yearly plan starts with one week free. If you don't want to continue, cancel at least 24 hours before the week ends and you won't be charged.
How do I restore my purchase on a new device?
Sign in with the same Apple ID, open Newtonic, tap Newtonic Pro, then Restore purchases.
How do I cancel my subscription?
In Newtonic, tap Newtonic Pro, then Manage subscription. Or open Settings on your iPhone or iPad, tap your name, then Subscriptions, choose Newtonic and tap Cancel subscription. You keep Pro until the end of the period you paid for.
Can my family use Pro?
Yes. With Apple Family Sharing turned on, Newtonic Pro can be shared with up to five family members.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and choose the purchase.
Does Newtonic work offline?
Yes. Every simulation, formula and quiz runs on your device, no internet needed.